Selasa, 29 Maret 2011

Commercial Collection Agencies: Strategies and Tools Employed That Make Them Successful Recouping Business Debt

By David P. Montana


Due to the state of the economy, there is a larger amount of delinquent debt and a rising number of debtors refusing payment, leading more businesses to trust pursuit of debt to commercial collection agencies. It relieves the burden of the business to find the resources to handle the collection procedures in-house while still recovering necessary funds.

Why are these agencies so much more successful in the pursuit of delinquent debt than individual businesses? Why is more money recovered by this process of outsourcing than by keeping the efforts in-house?

As stated above, commercial collection agencies have an advantage in that they have more resources at their disposal for recovering delinquent debt. Aside from dedicated employees and industry knowledge, these agencies also have access to proprietary tools of the trade that increase success rates.

Many such dedicated agencies use asset investigation as a tool to help recover delinquent debt. Knowing what a debtor has available that can be seized as collateral, or what the debtor may be able to sell in order to pay a debt on which they have previously defaulted, goes a long way in negotiating with the debtor to recover the sum due.

In addition, many businesses trying to collect default payments will call or send letters for collections purposes. In most cases, these impersonal contact methods are ignored by the debtor. However, agencies can take the pursuit a step further, arranging face-to-face meetings with the debtor, even at their place of business, which helps make the debtor more susceptible to the reality of being in debt.

Many agencies also have private investigators on retainer. In some cases, a debtor simply 'disappears', changing phone numbers, addresses, places of business, and essentially reinventing themselves in order to 'get lost' in the system. While each individual in a collection agency may not be able to discover the whereabouts of a particular debtor, a private investigator has the time and the tools to do so.

Once the debtor is located, the private investigator can also uncover a great deal of information about the individual which will aid commercial collection agencies in recovering the sum of money owed, including wages, assets, and additional debt on which the person is making payments.

Having the resources and the incentive (in earnings) to successfully pursue delinquent debt makes commercial collection agencies fare better in the attempt than most individual businesses. Rather than keeping debt collection in-house and suffering greater loss, many businesses are finding it a lucrative endeavor to turn debt collection over to outsourced agencies.




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